Client Comments

Great experience working with Ken and Roberta. They made the process so easy, they were flexible and gave me final approval over each step in the creation of my book.

You did a beautiful job on this project, and I and my family are delighted with the fruits of your labor. We are pleased and proud to pass copies to our friends and family wherever. The reaction from everyone has been very positive. We may have a bestseller on our hands!

I’m absolutely satisfied with Falcon Books…I would not hesitate for one moment to re-engage [them] with their courteous, friendly expertise. I would gladly recommend [them] for their patient, helpful service through the whole process of producing a book…I was a proverbial babe in the woods…the team at Falcon Books kept me from walkng into trees.

Very satisfied—the service was professional and friendly…I would not go to any other company except Falcon. They are efficient, friendly and professional…I have already made several recommendations to others around the world—nothing short of excellent…Falcon Books is not just a professional company—those I’ve worked with have become my wonderful friends.

You made it possible for my book to be printed in 2010, in time for Christmas. I feel I have achieved the unseen purpose–legal knowledge and awareness—my gift to the readers. Extremely positive comments pour from all over. I have not failed them. I am grateful to Falcon Books for the rush during the holidays that my heavy schedule required. THANK YOU!

I appreciated the service, advice, and dedication to my project…price is reasonable, no delays, and professional service.

Just a note to let you know the compliments I’m getting on the book. I hand it to people and their first reaction is: Wow! They then thumb through the pages and the typical response is: This is a really nice book.

Thank you again for all the wonderful service, help, suggestions and advice.

I must share with you that I have had so many positive comments from friends and relatives on the quality of printing that Falcon Books did with my book. Most recently I was at the Bay Area Independent Publishers Institute Seminar and also at the California Writers Club monthly meeting. At both organization’s events, a number of people inquired about who did the printing because of the book quality with the wonderful hard cover and type of paper used in printing. Thanks to Falcon Books for a great job.

I just wanted to let you know how happy I was with the book. Family and friends were overwhelmed by how well it was done. I thank you so very much for all of your help and patience. It turned out exactly as I had envisioned it. …I know I would not have accomplished it without your guidance.

Almost without exception, one of the first comments people make about the book is about the quality, feel and “finish” of it. I am so proud to give it and show it! Many, many thanks for the way you looked after the million little details to get it like that. And promptly, efficiently and cheerfully! And affordably! Please don’t hesitate to use me as a reference.

[I would choose Falcon Books for] … all around Professionalism and quality of books. Ken Debono was so considerate and polite. None of my questions were ever “stupid” and I never felt like I was being lied to or hassled.

[Falcon Books] is very professional…good service—price as quoted…[the book was] very well done, met all expectations, took care of minor problem promptly. Very satisfactory, if I ever write another book I would use Falcon Books without hesitation.

A great and very helpful representative—price and service were outstanding. From initial contact Ken was so helpful and just walked me through the process. This was my first exposure to printing a book and he made it so simple.

Falcon Books was helpful and easy to work with. Of the self-publishing firms that I contacted, Falcon was the most responsive and helpful. Ken Debono gave support and advice and was very patient as I worked through my first publishing experience.

Outstanding, professional and responsible company! …the Best!

Your organization was super to work with through the entire book publishing process. I have nothing but praise for you, your people and your process. …thanks to your guidance in making this a quality item both in content and appearance.

From the beginning, I was impressed with the professionalism and personal concern of Falcon Books. On my quest for a publisher, I chose FB because of my first impression of Ken Debono, who understood my intentions and helped me reach my goal in a dignified and timely manner. I could not be more pleased with the staff of Falcon Books during the publishing process, nor with the finished product.

I would highly recommend Falcon Books to any author/publisher…due to the level of service and responsiveness that I received while working on my own project.

Falcon Books was “very professional, very pleasant, very responsive…a relatively painless and low-cost way to publish.”

Overall, it was excellent. Customer service from my rep was wonderful. He was very patient. Came in before deadline (which was short!).

Falcon Books provides professional expertise in the publishing process, and I would not hesitate to recommend their services to other writers. As a novice I was not knowledgeable of the process. Falcon staff provided the help I required and was patient with me.

The finished product has a high-quality look and all stores seeing it have offered to carry it. The cover design and editing were particularly done well.

I would recommend Falcon Books, especially to anyone new to the book industry. The helpful suggestions and advice, combined with patience, were most welcome and appreciated.

[Please describe your publishing experience with Falcon Books:] Smooth and trouble-free.

It was both a pleasure and also productive in working with Ken Debono and Roberta Tennant. Good support, good follow-thru, and meet[ing] commitments.

[Falcon Books was] easy to work with. Reasonable rates. Efficient service. It is a great experience working with them. I was satisfied with quality service that I received. It was a friendly and cordial atmosphere.

Falcon Books are reliable and fulfilled all my expectations. I was extremely pleased with your editor who supplied services beyond our contract.

Dependable, no hidden cost, good follow-through. Completed work on schedule. Always available, friendly, professional. Offered good ideas and changes. Both Ken and Roberta were very helpful and were always there to assist me.

I felt very comfortable using Falcon Books. Starting from my first phone call from the yellow pages (a voice on the other end sure helps-and on Saturday at that) Falcon Books met all my needs in a timely manner. They set me up on Amazon.com and offered me other channels to promote my book.

Professional and great service! They are very knowledgeable, helpful and creative! No pressure at all! [Publishing experience was] very pleasant. I am very pleased with all your expertise!

Excellent service…[they] handled everything in a professional manner. I would highly recommend [Falcon Books] to my friends and/or relatives.

Good, fast service…just what I was after.

[Falcon Books staff] are nice and easy to get hold of. Very friendly and honest.
They work with you…[and] really look out for your best interests.

Very pleased with all services provided! Responsive representatives. Quick turnaround. Quality product. Wonderful client services, reasonable cost. Timelines adhered to! Publishing my first book went more smoothly than I could have ever imagined. Representatives were professional yet personal. The process went strictly according to plan with a quality outcome.

Everything was/is professional and I am grateful to have had [Falcon Books’] experience to guide me. Falcon is very experienced, friendly and price competitive. With Falcon’s professionalism, I now have a book which I am extremely proud of.

Personal attention…needed quick turn-around and I got it.

I was pleased with Falcon…suggest you contact them. First book was a major adventure. Appreciated the patience and nurturance with which Falcon led me through it…and the prompt responses to questions.

Highly satisfied…can not think of anyone better. I will assure [other author/publishers] that they will be highly satisfied. I did not know anything about publishing and Falcon Books led me through each step all the way to printing the final copies of the book, and I enjoyed every bit of it. The result has been most gratifying.

You guys are the greatest! Everything was put up front. No hidden charges. No broken deadlines. The finished product was all that I would hope that it would be. I was satisfied with the contact made throughout the process. I was always made aware of the status of this project…Wonderful!

From the time I could see the conclusion of my rough draft, I began to seek a potential publisher. Falcon Books responded promptly, answered all my questions, had a very viable price, were quick with creative input and making requested changes, held my hand when I needed it and delivered on time. Excellent from start to finish!

My first book, Wayfaring Stranger, was done with professionalism and polish (critical), to the extent that I have absolutely no problem selling my books to major chains and independents. Prior to seeing the book, I solicited them for book signings. Most were gracious but noncommittal. However, once they saw the finished product, they ordered or set me up for a signing the same day, in most cases!

If you have an opportunity to work with Ken, you will be relieved to know he is a professional and a stickler for detail. To top it off, he listens to what you want and (as in the case of my book’s color scheme) comes up with an effort beyond your expectations.

I must admit I’m a bit of a perfectionist myself. However, Ken will ensure you are steered in the right direction should he see you straying outside of “industry standard” so to speak…in other words, he makes sure you have a marketable product with professional appeal as well.

Ken Debono did an excellent job. He was cooperative in every way, and went to great lengths to see that the job was done on time and done right.

Yes, I was more than satisfied with the services of Falcon Books, for which read Debono. His interest in the project, thoroughness, professionalism, and follow-through were first rate. I’d choose Falcon Books again if I had a similar project…and would recommend Falcon to others.

Thanks for the preview of the new book. I think it is great! Please thank everyone there at Falcon Books for me for their great work and for rescuing me from an earlier bad experience to get this book on the shelves.

Ken, thank you for your attention and support for this project. It was very helpful to me to be able to communicate with you all along the way. I learned a good deal about the business as a result of your help, and appreciate all of your efforts in making this a good first experience for me. I hope we will have an opportunity to work together again very soon.

Professional, yet personal. Your commitment to the project was 110%. We are so glad we found out about you!

I was very pleased with the personal interest you took in preparing my book. I was especially pleased with the way you handled the problem with the cover on the first one.

I could not have chosen a better printing company than Falcon Books. Their cooperative and insightful recommendations and understanding of my needs led to a superior quality hardcover book. The shipped books arrived on time and properly printed and boxed.